At 1833 Tech BD, we are committed to providing our customers with high-quality technology products. All products purchased from us come with a warranty to ensure peace of mind and confidence in your purchase.

  1. Warranty Coverage
  • Most of our products, including refurbished and brand-new laptops, desktops, and tablets, are covered by a limited warranty against manufacturing defects.
  • The standard warranty period is 30 days from the date of delivery unless otherwise specified on the product page.
  • The warranty covers hardware defects but does not include damages caused by misuse, accidents, or unauthorized modifications.
  1. What Is Covered
  • Manufacturing defects in materials or workmanship
  • Faulty hardware components are affecting the normal operation of the device
  1. What Is Not Covered
  • Physical damage caused by drops, spills, or accidents
  • Damage caused by improper use, software issues, or virus/malware attacks
  • Consumable parts such as batteries, adapters, or external accessories, unless stated otherwise
  • Unauthorized repairs or modifications
  1. Claiming Warranty

To make a warranty claim:

  1. Contact our support team at admin@1833techbd.com or +880 1711355414 with your order number, product details, and a description of the issue.
  2. Provide photos or videos showing the defect if applicable.
  3. Our team will review your claim and guide you through the process of repair, replacement, or refund (if eligible).
  1. Repair & Replacement
  • If the warranty claim is approved, we will either repair the product or replace it with the same or an equivalent model.
  • Shipping costs for sending the defective product to us are the responsibility of the customer, unless the defect is confirmed to be a manufacturing fault.
  • Replacement products will carry a warranty for the remaining period of the original product warranty or as specified by the manufacturer.
  1. Limitation of Liability
  • 1833 Tech BD is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
  • Warranty claims are limited to repair or replacement of the product only.

Customer Support Contact:
Email: admin@1833techbd.com
Phone: +880 1711355414