At 1833 Tech BD, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied, our Refund & Returns Policy is designed to make the process simple and transparent.

  1. Eligibility for Returns
  • Products must be returned within 7 days of delivery for a refund or exchange.
  • Items must be in their original condition, including packaging, accessories, manuals, and any freebies included with the product.
  • Products showing signs of misuse, damage, or modification are not eligible for return or refund.
  • Certain items, including customized or software-loaded devices, may not be eligible for return unless faulty.
  1. Faulty or Damaged Products
  • If you receive a defective or damaged product, please contact us immediately with photos and a description of the issue.
  • We will arrange a replacement or refund after inspecting the returned product.
  • Shipping costs for returning defective items will be covered by 1833 Tech BD.
  1. Refund Process
  • Refunds are processed within 7–10 business days after we receive and inspect the returned product.
  • Refunds are issued via the original payment method.
  • Shipping fees (if any) are non-refundable unless the return is due to a defect or error on our part.
  1. Exchanges
  • If you wish to exchange a product for the same item or a different model, please contact our support team.
  • Exchanges are subject to product availability.
  • Additional charges may apply if exchanging for a higher-priced item.
  1. How to Return a Product
  1. Contact our support team at admin@1833techbd.com or +880 1833 XXXX XX with your order number and reason for return.
  2. Package the product securely in its original packaging.
  3. Ship the product to the address provided by our support team.
  4. Once we receive and inspect the product, we will initiate a refund or replacement.
  1. Important Notes
  • Returns or refunds requested after 7 days of delivery will not be accepted.
  • Ensure all personal data is removed from devices before returning.
  • By returning a product, you agree to these terms.

Customer Support Contact:
Email: admin@1833techbd.com
Phone: +880 1711355414